Frequently Asked Questions
Below are some of the questions we are most frequently asked. We hope you find all of your answers here, but we understand you may still have more questions. If you don't see your question below, or if you would like more details, simply give us a call or send us an email. Our customer service representatives will be more than happy to assist you with your needs.
What areas do you service?
We service Ann Arbor, Washtenaw County and several surrounding counties including Wayne and Igham counties and more. We also have an extended service area covering all of Michigan and Ohio.
What are your prices?
We don't publish our rates on line since we keep our prices competitive and current and rates vary depending on the time of year, date, time, and size of vehicle. What we can tell you without hesitation is that our prices are all-inclusive meaning there are absolutely no hidden fees. When you call for a quote, the price we say is the price you pay.
What are your hours of operation?
Here at Ann Arbor Party Bus we operate twenty-four hours per day, seven days per week, three hundred and sixty-five days per year! We're always available for your convenience!
Can I drink in the buses?
Yes, absolutely, provided that you are of legal drinking age. They are party buses after all! Our beautiful party buses have on-board bars with ice coolers and glassware so you can enjoy your favourite drinks! Absolutely no under age drinking will be tolerated. If you have any questions about this policy please feel free to contact us.
Which party bus is best for my particular needs?
We have to take into consideration a number of factors: the size of your group, the number of amenities you are looking for, even color. So, feel free to peruse our fleet page and then give is a call so one of our customer agents can walk you through the options.
I saw a party bus on your website that I like, how do I know if its available for the date I want?
We record all of our bookings on a schedule, please call our customer service representative to find out which vehicles are available on the date you are interested in.
How long can I take a party bus out for?
Customers must rent a party bus for at least 6 hours. The only time this is not the case is when the party bus is being used for a wedding. In that case, the time frame is reduced to 3.5 hours.
I know your buses are outfitted with some really cool stuff, does that include a restroom?
No, our party buses do not have restrooms installed. But no need to worry, your driver will be happy to stop at your convenience.
Our group likes to make it up as we go along, will it cost extra if we want our driver to stop at places we notice along the way?
No, you have the freedom to stop anywhere, anytime within your agreed upon timeslot. The only extra charge that would be incurred would be if you exceeded your time limit.
I keep crazy hours, when can I reach your business to ask my questions?
Simply put, we are here to serve you. There is never a time we are not available.
How far will a party bus take me? Do we have to stay within the city limits?
You can go as far as you want to go. Keep in mind you may incur a fuel fee if you travel over 50 miles.
How does payment work, do I pay so much up front and then the rest later?
It all starts with a security deposit to reserve the party bus you want on your specific date. The balance is due on the day of service.
Will we need to tip our driver after we are through?
No, this is not a requirement as the gratuity is figured into your total price paid for your service. However, there are some customers who still like to tip their chauffeur which is perfectly acceptable.
What are the ways in which I can pay for my party bus service?
There are three main ways we accept: credit/debit card, travellers check, or pre-approved bank check.
There is a lot we want to do and see with our party bus, what if we can't fit everything into our 6 hour window, can we extend the time that we spend on the party bus?
No problem at all, if you decide to spend more time on your party bus, you can certainly do so by paying the hourly rate you agreed upon via 15 minute increments.
Come on, be honest, there must be hidden fees built into your pricing structure, right?
The whole idea of hidden fees goes completely against what we believe as a company. Our philosophy is one built on the highest integrity and customer service, so, no, there are not and never will be hidden fees connected to our service.
I have a few friends coming that are major smokers. Can they smoke on the party bus?
Smoking is never allowed on any of our vehicles. This is better for everyone on the party bus and for the party bus itself. If anyone needs to smoke, your driver will be more than happy to find areas where this can be accomplished.
We are interested in renting one of your party buses for Octoberfest in the fall. Do your vehicles operate during this time?
Our party buses are available for service all year long for every season, event, or occasion.
Do you provide alcohol or do I need to bring my own?
No, we are not able to provide any alcohol whatsoever. If you plan to drink on the vehicles you must bring your own beverages on board. And remember, you MUST be of legal drinking age or older to bring alcohol onto the vehicles or drink in the vehicles.
What if my question isn't answered here?
We've done our best to answer the most common questions here but if you have any additional questions or concerns please give us call or send us an email, we are always ready to serve our loyal customers or potential customers.